| What kind of clinic is the product built to serve? | Phorest presents an all-in-one platform for salons, spas and aesthetic clinics, including multi-location businesses and teams that want a mature growth, loyalty, retail and management stack. | Rytura is designed around independent UK aesthetics practitioners and growing clinic teams that want the diary, records, forms, treatments, stock and client portal held in one calmer operating rhythm. | Ask each supplier to demonstrate your team size, locations, practitioner roles and the exact client journey you run today. |
|---|
| How are bookings and the diary handled? | Phorest publishes calendar, online booking, cancellation waiting-list, branded-app and deposit capabilities across its clinic and salon platform. | After clinic setup, Rytura includes online booking, diary, availability and a priority waiting list where staff review the order and contact suitable clients themselves. | Test cancellation handling, room and equipment constraints, deposits, rescheduling, client self-service and the view staff use between appointments. |
|---|
| How deep are the record and consultation workflows? | Phorest publishes client records, consultation forms, photographs, face mapping, treatment plans, signatures and treatment-progress tools for medi-aesthetic clinics. | Rytura currently brings together structured client records, assigned versioned forms, consent, aftercare, treatment information, product batches and stock. Structured treatment plans, packages and course balances remain planned. | Use one real treatment journey in the demo and check version history, permissions, photographs, signatures, export and retention requirements. |
|---|
| What kind of marketing and retention system is included? | Phorest publishes automated SMS and email, campaign tools, reviews, loyalty, referrals, advertising, online retail and rebooking or reconnect features. | Rytura's consent-led marketing suite and Canva connection are in development and are excluded from the value of today's plans. Operational email and approved SMS have separate clinic setup conditions. | Separate transactional messages from marketing, then check consent evidence, opt-outs, credits, templates, reporting and any add-on costs. |
|---|
| How do payments work? | Phorest publishes PhorestPay, integrated terminals, point-of-sale tools, deposits and cardless checkout within its wider platform. | Rytura supports clinic-owned Stripe payments after the clinic completes Stripe-hosted onboarding and activation. Provider fees and approval remain with Stripe. | Compare account ownership, settlement, terminals, refunds, disputes, deposits, reporting, portability and the total payment cost. |
|---|
| What reporting and multi-location depth is available? | Phorest publishes staff, stock, sales, financial, marketing and performance reporting, including comparisons across branches and multi-location management. | Rytura's current reporting is a one-clinic operational view for approved owners and administrators, covering selected totals for today and the previous seven days. Cross-clinic consolidation remains outside the current scope. | Bring the five reports you use most and confirm definitions, date ranges, permissions, exports and whether each is live for your plan. |
|---|
| What is the intelligent layer? | Phorest publishes a range of AI-assisted business, communication and workflow features on its current AI product pages. | LIN by Rytura is in development as an explainable operational attention layer: designed to show what may need attention, why it appeared and where the authorised user can act. It is not presented as a clinician or autonomous decision-maker. | Ask what data is used, how outputs are explained, what remains human-controlled and which functions are available rather than illustrated. |
|---|
| How is switching supported? | Phorest publishes tailored setup, migration specialists and import support for client, staff, service, product and other agreed data. | Rytura is preparing case-by-case launch onboarding support based on a secure export review, agreed field map, dry run, exception report and explicit clinic approval before an agreed live import. | Request the supported field list, secure transfer method, validation totals, exception handling, rollback point, timetable and responsibilities in writing. |
|---|