The Rytura Client Journey

Your clients always know what happens next.

One clinic-branded place for appointments, forms, preparation, aftercare and review, so the next step never feels hidden.

Client Journey is the wider before-to-review experience. It is delivered through the clinic-branded client portal that each client signs into securely.

One next step · two clear views

See what the client knows and what the clinic needs to do.

The client sees calm guidance. LIN shows the clinic when the next agreed step needs a person.

Solstice SkinExample clinic
One treatment · before to after

Before your visit

Everything you need before treatment, in one place.

Your appointment, preparation, medical form and consent stay together without showing the clinic's private notes.

What happens nextComplete your consent before Tuesday at 18:00.
The client sees care, clarity and the next step. LIN shows whether that step is open and whether a team member has taken ownership. Clinical detail and decisions stay with people.
Available after clinic setup

The secure portal now

A useful home from the first appointment.

Clients see only the information the clinic makes available. Private clinical notes and professional decisions stay with the clinic team.

Aftercare check-ins

Reply to a clinic-approved question and request contact. Replies remain awaiting review until the responsible practitioner reviews them. Check-ins are not continuously monitored.

Goals & progress

View practitioner-approved goals and agreed plans, earlier shared versions, linked visits and your existing check-in replies.

Appointments

See upcoming appointments and client-facing visit history.

Assigned forms

Open medical, consent, payment-policy and aftercare forms selected by the clinic.

Client requests

Where enabled, request a booking change. The existing appointment remains in place until the clinic confirms; otherwise contact the clinic directly.

Account details

See client-facing credit, vouchers and secure payment links where the clinic has enabled them.

Courses & sessions

View the clinic-issued course and remaining session balance. Paid-course and redemption rollout conditions still apply.

Loyalty & rewards

See stamps or points, reward progress and history once the clinic enables its optional loyalty programme.

Private clinic messages

Send and receive private portal messages where the clinic enables this service.

In development

The Client Journey next

More than a filing cabinet with a login.

The Client Journey keeps the client's agreed next step, the person responsible and the treatment timeline together.

See how LIN keeps the next step visible
  1. A treatment-aware timeline

    One clear before, recorded today, supported recovery and agreed review.

  2. A clear next step

    Clinic-approved aftercare, a named human contact and the next check-in in one place.

  3. Help within the journey

    The extended timeline is being tested; private portal messaging is already available where the clinic enables it.

  4. A proper finish

    A visibly finished treatment journey, with the treatment receipt and approved record still available.

Care stays human

LIN shows what needs a person. Qualified people make the decisions.

Clinic-approved guidanceAftercare and next steps come from the clinic's approved protocols.

A clear clinic responseThe message stays visibly waiting until the clinic team takes ownership. Sending never implies it has been read.

Protected clinical detailLIN sees whether a next step is open, who owns it and when it is due. Sensitive detail stays in the client record.

Opening soon · 30 days · no card required

Try the clinic and client experience together.

Explore the clinic and client workflows and review the current availability of the extended Client Journey.

Public access opening soon. Join the early-access list.