Switching clinic software

Move the supported client data. Keep your clinic in control.

Rytura helps you identify a structured client-list export from your current software, maps the supported fields and validates a dry run. Nothing reaches your live Rytura clinic until your authorised clinic contact approves the exact result.

A controlled handover

Six gates between an export and a live client list.

This is assisted migration work, not a public upload or one-click importer. Each gate makes the source, supported scope, exceptions and final approval visible.

  1. Identify the real export

    We help your clinic find the structured client-list export available from its current software. The current supplier controls what can be exported, so we inspect the actual structure before promising a move.

  2. Agree a secure transfer

    No files are uploaded to this public site or sent by ordinary email. If the scope looks suitable, Rytura provides a separate encrypted transfer route and records who is authorised to use it.

  3. Map supported fields

    We inventory the source columns, match supported Rytura fields and flag uncertain, duplicate or unsupported information. We do not invent meaning where the source is ambiguous.

  4. Run a dry migration

    The proposed import is rehearsed away from the live clinic. Counts, sample records, duplicate decisions and exceptions are reconciled into a review your clinic can understand.

  5. Clinic approves the result

    Your authorised clinic contact approves the exact mapping, exception plan and record counts. Rytura does the supported migration work only after that explicit sign-off.

  6. Controlled import and check

    The approved import is run with tenant isolation, an audit trail and rollback point. We reconcile the live result, then delete staged data according to the agreed retention window.

Supported scope

Start with a structured client list. Assess everything else separately.

The actual scope depends on the source export, data quality and agreed Rytura field map. A familiar column heading does not prove that two systems mean the same thing.

Reviewed for supported import

Core client-list fields

These fields can be assessed for migration when the source is structured and their meaning can be validated.

  • Source client reference
  • Name and date of birth
  • Contact details and address
  • Client status
  • Communication preferences only when their source meaning and evidence can be verified
Separate assessment · may be unsupported

Clinical, appointment and financial history

These are not included in a standard client-list promise and must never be assumed to transfer automatically.

  • Appointments and treatment history
  • Medical or clinical notes
  • Forms, consent evidence and signatures
  • Clinical photographs, injection maps and documents
  • Prescriptions, allergies and other special-category detail
  • Invoices, payments, credit, vouchers, packages and memberships

No universal vendor promise. A CSV, spreadsheet or other structured export can still contain incompatible, missing or ambiguous data. Rytura confirms what is supported only after reviewing the actual export structure through the approved secure route.

Security and proof

The migration has to reconcile before it can be trusted.

The clinic sees what changed, what did not move and what needs a decision. Unsupported fields are exceptions, not silent guesses.

01

Encrypted transfer and staging

An approved private transfer route replaces public forms and ordinary email. Staged files are access-restricted and time-limited.

02

Tenant isolation

Every file, staged row, mapping and import job is bound to one clinic. Cross-clinic reads or imports fail closed.

03

Mapping and duplicate rules

Field transformations and duplicate decisions are versioned, deterministic and visible to the clinic before approval.

04

Dry run and exception report

A rehearsal produces source totals, proposed records, skipped rows, duplicates, warnings and unsupported fields.

05

Clinic reconciliation

An authorised clinic contact checks counts and samples against the source, then explicitly approves or rejects the proposed import.

06

Audit, rollback and deletion

The approved run is logged and reversible to its agreed boundary. Staged data is deleted on the documented retention schedule.

Switching questions

Know the boundary before you export anything.

If your question involves an actual client record, wait for the approved secure route. The first conversation should stay at clinic and system level.

See Rytura security principles
Can Rytura migrate a client list from any clinic system?

Not automatically. We first review the export your current supplier can provide and the meaning and quality of its fields. We confirm the supported scope before any migration work begins; some vendors, formats and fields may not be supported.

Will every clinical record, photograph and document move?

No. A supported client-list migration is not a promise to move full clinical history. Notes, forms, consent evidence, photographs, prescriptions, treatment history, appointments and financial records need separate assessment and may remain unsupported.

Should I upload or email my client export?

No. The public Rytura website has no migration upload. Do not attach an export or send client, patient, health, payment or login information by ordinary email. If a migration is agreed, Rytura provides the approved encrypted transfer route separately.

When does Rytura import the data into my live clinic?

Only after a secure review and dry run. Your clinic receives field mapping, record counts and exceptions to validate, then gives explicit approval for the agreed production import. No approval means no production import.

What happens to duplicates or fields Rytura cannot match?

They are reported as exceptions rather than silently guessed. The clinic reviews the proposed duplicate handling and unsupported fields. The production plan includes reconciliation, an audit trail and an agreed rollback point.

Does migration remove my clinic's data-protection responsibilities?

No. The clinic must confirm its authority, lawful basis, notices, source access and retention duties. Rytura applies the agreed migration controls, but software migration does not replace the clinic's legal, professional or records-management responsibilities.

Planned onboarding support · case-by-case review

Start with the export shape, not the client file.

Tell us which clinic system you use and the approximate size of the client list. We will discuss fit and the safe next step without asking you to send health data by email.