Preparation and reminders
Email or approved paid-plan SMS can share appointment information after the service is set up.
Communications - useful, verified, consent-led
Send useful clinic messages without blurring the rules.
Email and SMS campaign tools are live alongside appointment communications. Sending depends on client permission and provider setup. Private portal messages are available where the clinic enables them; WhatsApp and a shared omnichannel inbox remain in development.
A message with a job to do
Prepare. Confirm. Follow up. Keep consent separate.
Appointment messages should be timely and clear. Marketing needs the right permission and separate controls.
Clear next steps
Messages can direct a client back to the clinic's own portal and assigned information.
Thoughtful follow-up
Operational follow-up remains distinct from promotional marketing and clinical advice.
Current communication map
Warm in tone. Strict about permission.
Rytura should help a clinic communicate professionally without pretending every channel or campaign workflow is live.
Keep communication connected to client details, appointments and treatment context with CRM for aesthetic clinics.
The clinic remains responsible for its message content, recipient choices, consent records and legal obligations. Provider rules and delivery availability also apply.
Channel and marketing status
Each status names both the product state and the provider condition that matters.
- Requires setupVerified provider email
Booking confirmations, forms, reminders, receipts or aftercare email can be sent only after the clinic sender and provider connection are verified.
- Paid plans after approvalClinic SMS
SMS is available only on paid plans after Rytura and the messaging provider approve setup. Credits are purchased separately, and one managed UK mobile number is included when enabled.
- Live · setup requiredMarketing campaigns
Owners and administrators can save drafts, send now or schedule email/SMS campaigns for up to 500 client records. Add exported Canva artwork and review recipients before sending. Welcome, post-visit and win-back journeys support up to five steps and start paused for clinic activation. Sending needs client permission and an active provider route; SMS also needs approval and credits.
- In developmentAdditional channels and inbox workflows
WhatsApp, a two-way SMS inbox and a shared omnichannel inbox are not released. Own-number SMS still awaits provider activation; own-number and dedicated-number routes are not enabled for marketing campaigns.
- Live · optionalPrivate portal messages
Clients and clinic staff can exchange private portal messages where the clinic enables this service. This is separate from a two-way SMS or WhatsApp inbox.
- Live · activation requiredRecovery & recalls
Optional cancellation alerts and treatment-specific recall emails are released. They start off and require client opt-in and clinic/email setup. Client opt-in and rebooking acceptance checks remain before wider rollout.
Opening soon · 30 days · no card required
See how Rytura handles appointments, forms and follow-up.
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