| How should I compare cost? | Fresha publishes Independent and Team subscriptions, with Team charged per bookable team member. Marketplace acquisition and payment charges are separate considerations. | Solo is £29/month plus VAT and Clinic £69/month plus VAT for up to five bookable practitioners. SMS and payment-provider charges remain separate. | Use UK GBP prices, identical staff counts and a twelve-month period. Model existing clients and newly acquired marketplace clients separately. Do not assume every appointment attracts the same fee. |
|---|
| Does the public price apply in the UK? | The pricing page returned dollar amounts in our review. We have not treated those as UK prices or converted them into a UK quote. | Rytura publishes UK plan prices with explicit VAT wording. | Check the supplier’s selected country, currency, taxes, commission conditions and payment rates before entering values into the cost calculator. |
|---|
| Will the record support my treatment workflow? | Fresha lists consultation forms and client management alongside booking, inventory and reporting. | Records, assigned versioned forms, consent, treatment information, photographs and product batches are connected to the clinic workflow. | Ask for a signed-form version, treatment-note amendment and photograph export. A feature being listed does not prove these details; a missing demonstration does not prove it is absent. |
|---|
| What happens on the client’s phone? | Fresha has its own booking and client-discovery experience. | A secure portal provides permitted client-facing information. The extended Client Journey demonstration is labelled as selected-clinic testing. | Complete booking, forms, cancellation and aftercare using a test client. Identify which messages or steps would change for existing clients. |
|---|
| What needs moving besides client names? | Confirm the current export options and handling of outstanding balances directly with Fresha. | Import scope is assessed from the actual source export; historical data is not assumed to transfer automatically. | Reconcile future appointments, deposits, gift cards, packages, records, consent evidence and photographs. Agree who keeps access to history and who resolves exceptions. |
|---|
| How should I plan the changeover? | The existing booking link and marketplace presence may remain part of your acquisition process. | A new clinic booking route needs configured services, availability and any payment activation before it is shared. | Choose one system as the booking authority at cutover. Reconcile changes made after the initial export, update each published link, and test a cancellation and refund before launch. |
|---|